Important Privacy & Cookies Policy

Effective Date: 14/04/2025

At LW Aesthetics Academy, we are committed to protecting your privacy and ensuring your personal data is handled with transparency, care, and in accordance with data protection laws, including the UK GDPR.

1. Who We Are

LW Aesthetics Academy
Heritage House, 50 Chorley New Road
Heaton, Bolton, BL1 4AP
Email: lee@lwaesthetics.academy

2. What Data We Collect

We collect personal information in the following ways:

  • Website Forms: When you sign up for a course, newsletter, or submit a contact form, we may collect your name, email address, phone number, and any other information you choose to provide.

  • Booking & Payments: When you book a course via Calendly and make payments through Stripe, relevant data including your name, contact details, and payment information may be collected.

  • Cookies & Analytics: We use cookies and tools like Google Analytics and Facebook Pixel to collect information about your browsing behaviour and interactions with our site.

3. How We Use Your Data

We use the personal data we collect to:

  • Process course bookings and manage customer service

  • Send newsletters, marketing updates, and special offers

  • Monitor website traffic and improve our user experience

  • Keep records for administrative and legal purposes

We only process your data when we have a lawful basis to do so (e.g., your consent or to fulfil a contract).

4. Sharing Your Information

We do not sell your data. However, we may share it with trusted third-party providers who help us operate our business:

  • Squarespace – for email communications and website hosting

  • Calendly – for appointment scheduling

  • Stripe – for secure payment processing

  • Google Analytics & Facebook Pixel – for insights and marketing performance tracking

These third parties are bound by strict data protection agreements and only use your data as instructed.

5. Cookies

Cookies are small data files used to enhance your browsing experience. We use:

  • Essential cookies for site functionality

  • Analytical cookies (Google Analytics) to understand visitor behaviour

  • Marketing cookies (Facebook Pixel) to deliver targeted ads

You can manage or disable cookies via your browser settings. By using our website, you consent to our use of cookies as described.

6. Your Rights

Under data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent or object to processing

  • Opt out of marketing emails at any time by clicking ‘unsubscribe’ in our emails

To exercise your rights, contact us at lee@lwaesthetics.academy.

7. Data Security

We take appropriate technical and organizational measures to protect your data from loss, misuse, and unauthorized access.

8. Policy Updates

We may update this Privacy & Cookies Policy from time to time. Changes will be posted on this page with an updated effective date.